Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Software | From | Fixed in |
---|---|---|
otrs / otrs | 3.0.0 | 3.0.21 |
otrs / otrs | 3.1.0 | 3.1.17 |
otrs / otrs | 3.2.0 | 3.2.8 |