Vulnerability Database

289,697

Total vulnerabilities in the database

CVE-2017-16854

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

  • Published: Dec 8, 2017
  • Updated: Apr 13, 2023
  • CVE: CVE-2017-16854
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 6.5
  • AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

CVSS v2:

  • Severity: Low
  • Score: 4
  • AV:N/AC:L/Au:S/C:P/I:N/A:N

CWEs:

Software From Fixed in
otrs / otrs 4.0.0.x 4.0.26.x
otrs / otrs 5.0.0 5.0.24.x
otrs / otrs 6.0.0 6.0.1.x
otrs / otrs 3.3.0 3.3.20.x
debian / debian_linux 8.0 8.0.x
debian / debian_linux 7.0 7.0.x
debian / debian_linux 9.0 9.0.x