Vulnerability Database

296,172

Total vulnerabilities in the database

CVE-2017-9324

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

  • Published: Jun 12, 2017
  • Updated: Apr 13, 2023
  • CVE: CVE-2017-9324
  • Severity: High
  • Exploit:

CVSS v3:

  • Severity: High
  • Score: 8.8
  • AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CVSS v2:

  • Severity: Medium
  • Score: 6.5
  • AV:N/AC:L/Au:S/C:P/I:P/A:P

CWEs:

Software From Fixed in
otrs / otrs 3.3.0 3.3.16.x
otrs / otrs 4.0.0 4.0.23.x
otrs / otrs 5.0.0 5.0.19.x
debian / debian_linux 8.0 8.0.x
debian / debian_linux 9.0 9.0.x