Vulnerability Database

289,784

Total vulnerabilities in the database

CVE-2019-12497

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

  • Published: Jun 17, 2019
  • Updated: Apr 13, 2023
  • CVE: CVE-2019-12497
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 5.3
  • AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

CVSS v2:

  • Severity: Medium
  • Score: 5
  • AV:N/AC:L/Au:N/C:P/I:N/A:N

CWEs:

Software From Fixed in
otrs / otrs 5.0.0 5.0.36.x
otrs / otrs 6.0.0 6.0.19.x
otrs / otrs 7.0.0 7.0.8.x
debian / debian_linux 8.0 8.0.x