CVE-2019-1845 — cisco / unified_communications_manager_im_and_presence_service
Improper Input ValidationA vulnerability in the authentication service of the Cisco Unified Communications Manager IM and Presence (Unified CM IM&P) Service, Cisco TelePresence Video Communication Server (VCS), and Cisco Expressway Series could allow an unauthenticated, remote attacker to cause a service outage for users attempting to authenticate, resulting in a denial of service (DoS) condition. The vulnerability is due to insufficient controls for specific memory operations. An attacker could exploit this vulnerability by sending a malformed Extensible Messaging and Presence Protocol (XMPP) authentication request to an affected system. A successful exploit could allow the attacker to cause an unexpected restart of the authentication service, preventing users from successfully authenticating. Exploitation of this vulnerability does not impact users who were authenticated prior to an attack.
| Software | From | Fixed in |
|---|---|---|
| cisco / unified_communications_manager_im_and_presence_service | 11.5(1) | 11.5(1).x |
| cisco / telepresence_video_communication_server | x8.1 | x12.5.2.x |
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Frequently Asked Questions
A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.
CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.
A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.
Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.
Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.
SynScan combines attack surface monitoring and continuous security auditing to keep your inventory current, flag high-impact vulnerabilities early, and help you turn raw findings into a practical remediation plan.