Vulnerability Database

300,830

Total vulnerabilities in the database

CVE-2020-1768

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

  • Published: Feb 7, 2020
  • Updated: Nov 9, 2025
  • CVE: CVE-2020-1768
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 5.4
  • AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L

CVSS v2:

  • Severity: Medium
  • Score: 5.5
  • AV:N/AC:L/Au:S/C:P/I:N/A:P

CWEs:

OWASP TOP 10:

Software From Fixed in
otrs / otrs 7.0.0 7.0.14.x