Vulnerability Database

383,463

Total vulnerabilities in the database

CVE-2020-35682 — zohocorp / manageengine_servicedesk_plus

Incorrect Authorization

Zoho ManageEngine ServiceDesk Plus before 11134 allows an Authentication Bypass (only during SAML login).

  • Published: Mar 13, 2021
  • Updated: Sep 14, 2026
  • CVE: CVE-2020-35682
  • Severity: High
  • Exploit:
  • CISA KEV:

CVSS v3:

  • Severity: High
  • Score: 8.8
  • AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

CVSS v2:

  • Severity: Medium
  • Score: 6.5
  • AV:N/AC:L/Au:S/C:P/I:P/A:P

CWEs:

Software Affected versions
zohocorp / manageengine_servicedesk_plus < 11.1
zohocorp / manageengine_servicedesk_plus = 11.1-11100
zohocorp / manageengine_servicedesk_plus = 11.1-11101
zohocorp / manageengine_servicedesk_plus = 11.1-11102
zohocorp / manageengine_servicedesk_plus = 11.1-11103
zohocorp / manageengine_servicedesk_plus = 11.1-11104
zohocorp / manageengine_servicedesk_plus = 11.1-11105
zohocorp / manageengine_servicedesk_plus = 11.1-11106
zohocorp / manageengine_servicedesk_plus = 11.1-11107
zohocorp / manageengine_servicedesk_plus = 11.1-11108
zohocorp / manageengine_servicedesk_plus = 11.1-11109
zohocorp / manageengine_servicedesk_plus = 11.1-11110
zohocorp / manageengine_servicedesk_plus = 11.1-11111
zohocorp / manageengine_servicedesk_plus = 11.1-11112
zohocorp / manageengine_servicedesk_plus = 11.1-11113
zohocorp / manageengine_servicedesk_plus = 11.1-11114
zohocorp / manageengine_servicedesk_plus = 11.1-11115
zohocorp / manageengine_servicedesk_plus = 11.1-11116
zohocorp / manageengine_servicedesk_plus = 11.1-11117
zohocorp / manageengine_servicedesk_plus = 11.1-11118
zohocorp / manageengine_servicedesk_plus = 11.1-11119
zohocorp / manageengine_servicedesk_plus = 11.1-11120
zohocorp / manageengine_servicedesk_plus = 11.1-11121
zohocorp / manageengine_servicedesk_plus = 11.1-11122
zohocorp / manageengine_servicedesk_plus = 11.1-11123
zohocorp / manageengine_servicedesk_plus = 11.1-11124
zohocorp / manageengine_servicedesk_plus = 11.1-11125
zohocorp / manageengine_servicedesk_plus = 11.1-11126
zohocorp / manageengine_servicedesk_plus = 11.1-11127
zohocorp / manageengine_servicedesk_plus = 11.1-11128
zohocorp / manageengine_servicedesk_plus = 11.1-11129
zohocorp / manageengine_servicedesk_plus = 11.1-11130
zohocorp / manageengine_servicedesk_plus = 11.1-11131
zohocorp / manageengine_servicedesk_plus = 11.1-11132
zohocorp / manageengine_servicedesk_plus = 11.1-11133

Frequently Asked Questions

A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.

CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.

A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.

Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.

Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.

SynScan combines attack surface monitoring and continuous security auditing to keep your inventory current, flag high-impact vulnerabilities early, and help you turn raw findings into a practical remediation plan.