Vulnerability Database

300,830

Total vulnerabilities in the database

CVE-2021-21435

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

  • Published: Feb 8, 2021
  • Updated: Apr 14, 2023
  • CVE: CVE-2021-21435
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 6.5
  • AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

CVSS v2:

  • Severity: Low
  • Score: 4.3
  • AV:N/AC:M/Au:N/C:P/I:N/A:N

CWEs:

Software From Fixed in
otrs / otrs 8.0.0 8.0.10.x
otrs / otrs 6.0.0 6.0.30.x
otrs / otrs 7.0.0 7.0.23.x