CVE-2021-27910
Insufficient sanitization / filtering allows for arbitrary JavaScript Injection in Mautic using the bounce management callback function. The values submitted in the "error" and "error_related_to" parameters of the POST request of the bounce management callback will be permanently stored and executed once the details page of an affected lead is opened by a Mautic user. An attacker with access to the bounce management callback function (identified with the Mailjet webhook, but it is assumed this will work uniformly across all kinds of webhooks) can inject arbitrary JavaScript Code into the "error" and "error_related_to" parameters of the POST request (POST /mailer/<product / webhook>/callback). It is noted that there is no authentication needed to access this function. The JavaScript Code is stored permanently in the web application and executed every time an authenticated user views the details page of a single contact / lead in Mautic. This means, arbitrary code can be executed to, e.g., steal or tamper with information.
| Software | From | Fixed in |
|---|---|---|
| acquia / mautic | 4.0.0-alpha1 | 4.0.0-alpha1.x |
| acquia / mautic | 4.0.0-beta | 4.0.0-beta.x |
| acquia / mautic | - | 3.3.4 |
| acquia / mautic | 4.0.0-rc | 4.0.0-rc.x |
mautic / core
|
- | 3.3.4 |
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Frequently Asked Questions
A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.
CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.
A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.
Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.
Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.
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