Vulnerability Database

289,697

Total vulnerabilities in the database

CVE-2021-36097

Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.

  • Published: Oct 18, 2021
  • Updated: Apr 14, 2023
  • CVE: CVE-2021-36097
  • Severity: Low
  • Exploit:

CVSS v3:

  • Severity: Low
  • Score: 4.3
  • AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

CVSS v2:

  • Severity: Low
  • Score: 4
  • AV:N/AC:L/Au:S/C:N/I:P/A:N

No CWE or OWASP classifications available.

Software From Fixed in
otrs / otrs 8.0.0 8.0.16.x