Vulnerability Database

383,463

Total vulnerabilities in the database

CVE-2022-40771 — zohocorp / manageengine_servicedesk_plus

Improper Restriction of XML External Entity Reference

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

  • Published: Nov 23, 2022
  • Updated: Sep 14, 2026
  • CVE: CVE-2022-40771
  • Severity: Medium
  • Exploit:
  • CISA KEV:

CVSS v3:

  • Severity: Medium
  • Score: 4.9
  • AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Software Affected versions
zohocorp / manageengine_servicedesk_plus < 14.0
zohocorp / manageengine_servicedesk_plus_msp < 13.0
zohocorp / manageengine_supportcenter_plus < 11.0
zohocorp / manageengine_assetexplorer < 6.9
zohocorp / manageengine_servicedesk_plus = 14.0
zohocorp / manageengine_servicedesk_plus = 14.0-14000
zohocorp / manageengine_servicedesk_plus_msp = 13.0
zohocorp / manageengine_servicedesk_plus_msp = 13.0-13000
zohocorp / manageengine_supportcenter_plus = 11.0
zohocorp / manageengine_supportcenter_plus = 11.0-11000
zohocorp / manageengine_supportcenter_plus = 11.0-11001
zohocorp / manageengine_supportcenter_plus = 11.0-11002
zohocorp / manageengine_supportcenter_plus = 11.0-11003
zohocorp / manageengine_supportcenter_plus = 11.0-11004
zohocorp / manageengine_supportcenter_plus = 11.0-11005
zohocorp / manageengine_supportcenter_plus = 11.0-11006
zohocorp / manageengine_supportcenter_plus = 11.0-11007
zohocorp / manageengine_supportcenter_plus = 11.0-11008
zohocorp / manageengine_supportcenter_plus = 11.0-11009
zohocorp / manageengine_supportcenter_plus = 11.0-11010
zohocorp / manageengine_supportcenter_plus = 11.0-11011
zohocorp / manageengine_supportcenter_plus = 11.0-11012
zohocorp / manageengine_supportcenter_plus = 11.0-11013
zohocorp / manageengine_supportcenter_plus = 11.0-11014
zohocorp / manageengine_supportcenter_plus = 11.0-11015
zohocorp / manageengine_supportcenter_plus = 11.0-11016
zohocorp / manageengine_supportcenter_plus = 11.0-11017
zohocorp / manageengine_supportcenter_plus = 11.0-11018
zohocorp / manageengine_supportcenter_plus = 11.0-11019
zohocorp / manageengine_supportcenter_plus = 11.0-11020
zohocorp / manageengine_supportcenter_plus = 11.0-11021
zohocorp / manageengine_supportcenter_plus = 11.0-11022
zohocorp / manageengine_supportcenter_plus = 11.0-11024
zohocorp / manageengine_supportcenter_plus = 11.0-11025
zohocorp / manageengine_assetexplorer = 6.9
zohocorp / manageengine_assetexplorer = 6.9-6900
zohocorp / manageengine_assetexplorer = 6.9-6901
zohocorp / manageengine_assetexplorer = 6.9-6902
zohocorp / manageengine_assetexplorer = 6.9-6903
zohocorp / manageengine_assetexplorer = 6.9-6904
zohocorp / manageengine_assetexplorer = 6.9-6905
zohocorp / manageengine_assetexplorer = 6.9-6906
zohocorp / manageengine_assetexplorer = 6.9-6907
zohocorp / manageengine_assetexplorer = 6.9-6908
zohocorp / manageengine_assetexplorer = 6.9-6909
zohocorp / manageengine_assetexplorer = 6.9-6950
zohocorp / manageengine_assetexplorer = 6.9-6951
zohocorp / manageengine_assetexplorer = 6.9-6952
zohocorp / manageengine_assetexplorer = 6.9-6953
zohocorp / manageengine_assetexplorer = 6.9-6954
zohocorp / manageengine_assetexplorer = 6.9-6955
zohocorp / manageengine_assetexplorer = 6.9-6956
zohocorp / manageengine_assetexplorer = 6.9-6957
zohocorp / manageengine_assetexplorer = 6.9-6970
zohocorp / manageengine_assetexplorer = 6.9-6971
zohocorp / manageengine_assetexplorer = 6.9-6972
zohocorp / manageengine_assetexplorer = 6.9-6973
zohocorp / manageengine_assetexplorer = 6.9-6974
zohocorp / manageengine_assetexplorer = 6.9-6975
zohocorp / manageengine_assetexplorer = 6.9-6976
zohocorp / manageengine_assetexplorer = 6.9-6977
zohocorp / manageengine_assetexplorer = 6.9-6978
zohocorp / manageengine_assetexplorer = 6.9-6979
zohocorp / manageengine_assetexplorer = 6.9-6980

Frequently Asked Questions

A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.

CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.

A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.

Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.

Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.

SynScan combines attack surface monitoring and continuous security auditing to keep your inventory current, flag high-impact vulnerabilities early, and help you turn raw findings into a practical remediation plan.