Vulnerability Database

346,508

Total vulnerabilities in the database

CVE-2024-20457 — cisco / unified_communications_manager_im_and_presence_service

Exposure of Sensitive Information to an Unauthorized Actor

A vulnerability in the logging component of Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P) could allow an authenticated, remote attacker to view sensitive information in clear text on an affected system.

This vulnerability is due to the storage of unencrypted credentials in certain logs. An attacker could exploit this vulnerability by accessing the logs on an affected system and obtaining credentials that they may not normally have access to. A successful exploit could allow the attacker to access sensitive information from the device.

  • Published: Nov 6, 2024
  • Updated: Nov 16, 2025
  • CVE: CVE-2024-20457
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 6.5
  • AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

CWEs:

Software From Fixed in
cisco / unified_communications_manager_im_and_presence_service 10.5(1) 10.5(1).x
cisco / unified_communications_manager_im_and_presence_service 11.5(1) 11.5(1).x
cisco / unified_communications_manager_im_and_presence_service 10.5(2) 10.5(2).x
cisco / unified_communications_manager_im_and_presence_service 11.0(1) 11.0(1).x
cisco / unified_communications_manager_im_and_presence_service 12.5(1) 12.5(1).x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su1 12.5(1)su1.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su2 12.5(1)su2.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su3 12.5(1)su3.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su4 12.5(1)su4.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su5 12.5(1)su5.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su6 12.5(1)su6.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su7 12.5(1)su7.x
cisco / unified_communications_manager_im_and_presence_service 12.5(1)su8 12.5(1)su8.x
cisco / unified_communications_manager_im_and_presence_service 10.5(1)su1 10.5(1)su1.x
cisco / unified_communications_manager_im_and_presence_service 10.5(1)su2 10.5(1)su2.x
cisco / unified_communications_manager_im_and_presence_service 10.0(1)su2 10.0(1)su2.x
cisco / unified_communications_manager_im_and_presence_service 10.0(1)su1 10.0(1)su1.x
cisco / unified_communications_manager_im_and_presence_service 10.0(1) 10.0(1).x
cisco / unified_communications_manager_im_and_presence_service 10.5(2a) 10.5(2a).x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su7 11.5(1)su7.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su8 11.5(1)su8.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su9 11.5(1)su9.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su10 11.5(1)su10.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su11 11.5(1)su11.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su6 11.5(1)su6.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su2a 10.5(2)su2a.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su3a 11.5(1)su3a.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su2 10.5(2)su2.x
cisco / unified_communications_manager_im_and_presence_service 11.0 11.0.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su3 10.5(2)su3.x
cisco / unified_communications_manager_im_and_presence_service 10.5(1)su3 10.5(1)su3.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su1 11.5(1)su1.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su4 10.5(2)su4.x
cisco / unified_communications_manager_im_and_presence_service 11.0(1)su1 11.0(1)su1.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su2 11.5(1)su2.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su5 11.5(1)su5.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su3 11.5(1)su3.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su4a 10.5(2)su4a.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su5a 11.5(1)su5a.x
cisco / unified_communications_manager_im_and_presence_service 11.5(1)su4 11.5(1)su4.x
cisco / unified_communications_manager_im_and_presence_service 10.5(2b) 10.5(2b).x
cisco / unified_communications_manager_im_and_presence_service 10.5(2)su1 10.5(2)su1.x

Frequently Asked Questions

A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.

CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.

A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.

Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.

Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.

SynScan combines attack surface monitoring and continuous security auditing to keep your inventory current, flag high-impact vulnerabilities early, and help you turn raw findings into a practical remediation plan.