Total vulnerabilities in the database
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
| Software | From | Fixed in |
|---|---|---|
| otrs / otrs | 8.0.0 | 2024.1.1 |
| otrs / otrs | 7.0.0 | 7.0.49 |