Vulnerability Database

289,697

Total vulnerabilities in the database

CVE-2024-23794

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: 

  • 8.0.X
  • 2023.X
  • from 2024.X through 2024.4.x
  • Published: Jul 15, 2024
  • Updated: Jul 17, 2024
  • CVE: CVE-2024-23794
  • Severity: High
  • Exploit:

CVSS v3:

  • Severity: High
  • Score: 7.5
  • AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

No CWE or OWASP classifications available.

Software From Fixed in
otrs / otrs 8.0.0 2024.5.2