Vulnerability Database

317,577

Total vulnerabilities in the database

CVE-2024-6540

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

  • Published: Jul 15, 2024
  • Updated: Nov 16, 2025
  • CVE: CVE-2024-6540
  • Severity: Medium
  • Exploit:

CVSS v3:

  • Severity: Medium
  • Score: 5.7
  • AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

CWEs:

Software From Fixed in
otrs / otrs 8.0.0 2024.5.2