Vulnerability Database

413,619

Total vulnerabilities in the database

CVE-2026-103985

Improper Privilege Management

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the only_assigned_tickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERM_ONLY_ASSIGNED_TICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.

  • Published: Nov 6, 2026
  • Updated: Nov 8, 2026
  • CVE: CVE-2026-103985
  • Severity: High
  • Exploit:
  • CISA KEV:

CVSS v3:

  • Severity: High
  • Score: 7.1
  • AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N

Is CVE-2026-103985 exposed on your perimeter?

A vulnerability database tells you what is broken. Attack surface management tells you where it is running: it discovers your internet-facing assets and flags the ones affected by issues like this one.

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Frequently Asked Questions

A security vulnerability is a weakness in software, hardware, or configuration that can be exploited to compromise confidentiality, integrity, or availability. Many vulnerabilities are tracked as CVEs (Common Vulnerabilities and Exposures), which provide a standardized identifier so teams can coordinate patching, mitigation, and risk assessment across tools and vendors.

CVSS (Common Vulnerability Scoring System) estimates technical severity, but it doesn't automatically equal business risk. Prioritize using context like internet exposure, affected asset criticality, known exploitation (proof-of-concept or in-the-wild), and whether compensating controls exist. A "Medium" CVSS on an exposed, production system can be more urgent than a "Critical" on an isolated, non-production host.

A vulnerability is the underlying weakness. An exploit is the method or code used to take advantage of it. A zero-day is a vulnerability that is unknown to the vendor or has no publicly available fix when attackers begin using it. In practice, risk increases sharply when exploitation becomes reliable or widespread.

Recurring findings usually come from incomplete Asset Discovery, inconsistent patch management, inherited images, and configuration drift. In modern environments, you also need to watch the software supply chain: dependencies, containers, build pipelines, and third-party services can reintroduce the same weakness even after you patch a single host. Unknown or unmanaged assets (often called Shadow IT) are a common reason the same issues resurface.

Use a simple, repeatable triage model: focus first on externally exposed assets, high-value systems (identity, VPN, email, production), vulnerabilities with known exploits, and issues that enable remote code execution or privilege escalation. Then enforce patch SLAs and track progress using consistent metrics so remediation is steady, not reactive.

SynScan combines attack surface monitoring and continuous security auditing to keep your inventory current, flag high-impact vulnerabilities early, and help you turn raw findings into a practical remediation plan.