In 2023, SignifyCRM, a platform designed to streamline sales, service, and marketing processes with real-time business integration, suffered a data breach. Unauthorized access to the website's database, signifycrm.com, led to the exfiltration of sensitive user data. The hacker, operating under the alias “zxcv16,” reportedly leaked the stolen database on the dark web forum “nulled.to.” The leaked database was a 1.7GB SQL file containing approximately 4.6 million rows of data. Among the compromised information were user IDs, names, usernames, email addresses, hashed passwords, mobile and office phone numbers, account activity details, and timestamps for account creation, updates, and logins. Additional fields suggest the data also included customer verification statuses and shipping and billing records.